Network Support Engineer: Job Description

earn about the education and preparation needed to become a network support engineer. Get a quick view of the requirements as well as details about degree programs, job duties, and work experience to find out if this is the career for you.

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Everything in a computer network - all of the hardware equipment, software programs, and additional pieces of tech - is usually maintained by network support engineers. These professionals oversee computer information network systems, and they also make decisions on how to upgrade and improve systems. Engineers who are well-organized tend to do better in this career field, as do detail-oriented professionals who are strong leaders.

Essential Information
Network support engineers, also called network architects, design, build, and analyze computer and data systems. These professionals generally hold at least a bachelor's degree in a computer-related field and may have earned voluntary certifications. They typically have several years of related work experience as well. This career might appeal to an individual with interests in data communication, computer software, and network design.

Required Education Bachelor's degree in computer science, informaation systems, or engineering
Recommended Work Experience 5-10 years of information technology systems
Median Salary (2018) $109,020 (for all computer network architects)*
Projected Job Growth (2018-2028) 5% growth (for all computer network architects)*
Source: *U.S. Bureau of Labor Statistics

Read MOre; networking engineering salary

Job Description
Network support engineers ascertain user needs and system requirements in order to design, monitor, and maintain computer networks. Engineers may begin by gathering data on systems, routers, and other hardware. In this stage, engineers may also be responsible for budgeting, including estimating costs of materials and labor as well as anticipating potential future expenses. Next, these professionals may configure networks, remote access systems, computers, and periphery equipment, including faxes, copiers, and scanners into one system. Once the system is running, engineers monitor system performance to ensure that demands are being met.

The U.S. Bureau of Labor Statistics (BLS) predicts positions for computer network architects to increase by 5% between 2018 and 2028, which is as fast as the national average. The median wage for these professionals was reported by the BLS as $109,020 annually, or $52.41 hourly, as of May 2018.

Job Duties
Aside from setting up systems, network support engineers also monitor and maintain computer systems. This may include troubleshooting wide area networks, servers and routers, local area networks, and switches. Additionally, these professionals may install or upgrade software and hardware. Other duties are responding to technical inquiries, logging service and repair, creating manuals and guides, and training clients, staff, and associates.

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